General Policies

Pensoft Publishers is committed to fostering a responsible and ethical approach to all aspects of its operations. This policy statement underscores our dedication to sustainability, corporate responsibility, and respect for human rights across all levels of our organization and partnerships.

At Pensoft, we aim to lead by example in the publishing industry, demonstrating how ethical principles can co-exist with innovation and growth.

Commitment at the highest corporate level

Accountability for this policy lies with Pensoft’s Executive Management team, who ensure its integration into all operational and strategic decisions. The team commits to upholding these principles and fostering a culture of accountability and transparency.

Pensoft is deeply committed to safeguarding the welfare and rights of all individuals, especially vulnerable persons, involved in our activities. We promote equality, diversity, and inclusion in all aspects of our work environment. We value the unique contributions of every individual and strive to create a workplace free from discrimination, where everyone has equal opportunities to grow and succeed. Respect, fairness, and inclusivity are core to our culture and essential to our success.

Compliance with international standards and integrations with existing frameworks

We align our operations with globally recognized frameworks, including the United Nations Guiding Principles on Business and Human Rights, the OECD Guidelines for Multinational Enterprises, and the International Labour Organization (ILO) standards. In jurisdictions where local and international standards diverge, we prioritize adherence to the higher standard while ensuring compliance with local laws.

Ethics policy

Pensoft is dedicated to upholding the highest standards of ethics and integrity in all our operations and interactions. We expect all employees, partners, and stakeholders to act with honesty, respect, and accountability, consistently aligning their actions with our core values and applicable laws. Our commitment to ethical conduct is central to building trust and fostering a responsible, inclusive workplace.

Safeguarding policy

Pensoft is committed to safeguarding the welfare and rights of all individuals, especially vulnerable persons, involved in our activities. We implement rigorous safeguarding practices to prevent harm, ensure protection, and promote a safe environment. All employees and partners are responsible for upholding these standards, fostering a culture of care, respect, and vigilance.

Health and safety policy

Pensoft is dedicated to providing a safe and healthy work environment for all employees, contractors, and visitors. We adhere to rigorous health and safety standards, actively identifying and mitigating risks to prevent accidents and promote well-being. Everyone at Pensoft shares responsibility for maintaining a safe workplace, ensuring compliance, and fostering a culture of safety across all our activities.

Anti-fraud/corruption/bribery policy

Pensoft is committed to maintaining the highest standards of integrity and transparency, strictly prohibiting fraud, corruption, and bribery in all business dealings. We uphold a zero-tolerance approach to unethical practices, requiring all employees, partners, and suppliers to act honestly and in full compliance with applicable laws and regulations. Any actions that compromise these principles are promptly addressed to ensure accountability and trustworthiness in our operations.

Anti-slavery position

Pensoft strictly prohibits all forms of modern slavery, forced labour, and human trafficking in our operations and supply chains. We are committed to upholding ethical standards, ensuring fair treatment, and promoting transparency across all levels of our business. Our partners and suppliers are expected to share these values and actively work to prevent any practices that exploit individuals or compromise human dignity.

Equality & diversity policy

Pensoft is committed to promoting equality, diversity, and inclusion in all aspects of our work environment. We value the unique contributions of every individual and strive to create a workplace free from discrimination, where everyone has equal opportunities to grow and succeed. Respect, fairness, and inclusivity are core to our culture and essential to our success.

Conflicts of interest policy

Pensoft is committed to maintaining transparency and objectivity by identifying and managing conflicts of interest that may influence business decisions. Employees, partners, and stakeholders are expected to disclose any personal or financial interests that may affect their professional responsibilities. By addressing conflicts of interest proactively, we uphold integrity, trust, and accountability in all our operations.

Travel and subsistence policy

Pensoft ensures that all business travel and subsistence expenses are necessary, reasonable, and aligned with our commitment to fiscal responsibility. Employees are expected to follow established guidelines for travel arrangements, accommodation, and reimbursement, ensuring transparency and accountability in all expense-related activities. This policy supports effective resource management while meeting our operational needs.

Information security statement

Pensoft is committed to protecting the confidentiality, integrity, and availability of information across all our operations. We implement robust information security measures to safeguard sensitive data from unauthorized access, breaches, and cyber threats. All employees and stakeholders are expected to adhere to our information security protocols, ensuring a culture of security awareness and accountability throughout the organization.

Data management policy

Pensoft is dedicated to effective data management practices that ensure the accuracy, security, and accessibility of our data assets. We implement policies and procedures to manage data throughout its life cycle, promoting compliance with applicable regulations and best practices. All employees and partners are responsible for handling data responsibly, fostering a culture of integrity and accountability in our data management efforts.

Scientific misconduct policy

Pensoft upholds a strict policy against scientific misconduct, including fabrication, falsification, and plagiarism in all research, publishing, and communication activities. We are committed to maintaining the highest standards of integrity, transparency, and accuracy in our work. All employees, collaborators, and partners are expected to conduct and document research honestly and ethically, ensuring credibility and trust in our joint endeavours.

The journals that Pensoft publishes on its advanced publication platform ARPHA follow strict rules about misconduct as described by the Principles of Transparency and Best Practice in Scholarly Publishing (joint statement by COPE, DOAJ, WAME, and OASPA), the NISO Recommended Practices for the Presentation and Identification of e-Journals (PIE-J), and, where relevant, the Recommendations for the Conduct, Reporting, Editing, and Publication of Scholarly Work in Medical Journals from ICMJE.

Research integrity policy

Pensoft is committed to maintaining the highest standards of research integrity, ensuring all research is conducted ethically, transparently, and responsibly. We expect all employees, collaborators, and partners to adhere to principles of honesty, accuracy, and accountability in research practices and reporting. Upholding research integrity is essential to advancing knowledge, fostering trust, and contributing meaningfully to our field.

Risk identification and management

Pensoft is committed to proactive and effective risk management across all areas of our operations. We periodically identify, assess, and manage potential risks to safeguard our assets, reputation, and stakeholders. All employees and partners are expected to adhere to our risk management practices, ensuring resilience and stability in achieving our strategic objectives.

In our Editorial Policies and Terms of Use, you can find more about our approaches and practices regarding our sector-specific risks.

Measures and responsibilities

• Employees and Operations: Regular training on human rights and ethical practices is mandated for all employees. Clear mechanisms are established for reporting and addressing violations.

• Partners and providers: We expect compliance with our ethical guidelines, ensuring alignment with our sustainability and human rights commitments. Contracts with third-party providers explicitly prohibit practices, such as child labour and unethical business conduct.

• Implementation oversight: A cross-departmental committee is tasked with implementing and monitoring this policy.

Communication and engagement

• Internal Communication: Awareness campaigns and regular updates ensure all employees are informed of their roles in supporting this policy.

• External Communication: Pensoft commits to transparent reporting on its human rights and sustainability efforts. Partnerships with stakeholders are built on trust and a shared commitment to these values.

Continuous improvement

Pensoft recognizes the dynamic nature of human rights and sustainability challenges. This policy will be periodically reviewed and updated as necessary to reflect new insights, legal requirements, and stakeholder expectations.